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Terms & Conditions

Herbert and Ward (Jersey) Ltd. t/as www.cooper.co.je/
57 Halkett Place
St. Helier
Jersey
JE2 4WG

DISCLAIMER

Neither COOPER.CO.JE nor any of its employees or other representatives can accept any liability for damages arising from or in connection with the use of this site. Your using of this website confirms that you agree to indemnify us against claims, costs and damages arising from or related to your use of it.

The content of this site may contain technical inaccuracies or typographical errors. All liability of COOPER.CO.JE howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted under Jersey law.

COPYRIGHT

Permission is granted only to electronically copy and/or print in hard copy portions of this site for the sole purpose of placing an order with cooper.co.je or using this site as a shopping resource.

All design, text and graphics are the copyright of cooper.co.je.

TERMS OF BUSINESS

When you place an order to purchase a product from COOPER.CO.JE we will send you an e-mail confirming receipt of your order and containing the details of your order. 

The prices payable for goods or services that you order are as set out o our website. Delivery charges are extra to the price quoted. Please note that delivery to some locations may not be possible.

We aim to despatch your order within 1-2 working days. These goods will be delivered to the address specified by you unless otherwise specifically agreed.

If COOPER.CO.JE has insufficient stock to deliver the goods ordered by you, any sum debited by COOPER.CO.JE will be re-credited to your account. We will advise you by email of this action.

Ownership of the goods you have ordered will pass to you on their being delivered to you or to the person you nominate.

UK DELIVERY


Orders under £25 will be charged a flat rate of £2.95 per order.

FREE UK delivery for all orders over £25!

 
OVERSEAS DELIVERY

European deliveries will be despatched via Jersey Post using their European Airmail service. This usually takes 5-7 working days.

Shipping is charged at:
Europe £19.99 per order
Worldwide £24.99 per order

DAMAGED OR DEFECTIVE GOODS


COOPER.CO.JE will not accept a claim for damaged goods unless notified to us in writing within 7 working days of delivery to the customer.

CANCELLATION

If you are unhappy with your purchase for any reason you can either return it to our store by hand, the address is at the top of this page or by post.

Before returning your purchase please either e-mail us at admin@coopercoffee.co.uk, or telephone us on 00 44  (0)1534 733352 for confirmation. Please ensure that you refer to any order reference provided.

We will only accept returns within 30 days of purchase, unopened (with any seals and shrink-wrap intact). We will issue a full refund for the price you paid for the item.

COMPLAINTS

Any complaints should be addressed in writing to the company at the published address or via email atadmin@coopercoffee.co.uk . 

JURISDICTION

The rights and obligations of the Company and of the Customer shall be governed by the Law of Jersey and the Customer shall submit to the determination of disputes by and generally to the jurisdiction of the Courts of the Island of Jersey.

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